Helium

- Does Helium DT-102 have a full touch screen display?
Yes, it features 1.9" Full Touch IPS Display with 240 x 283 resolution

- Is Helium DT-102 Waterproof?
Yes, Its IP-68 Waterproof Watch

- Can I take a photo with my watch?
Yes, our watch comes with Camera Capture Button Function

- Is there a phone tracking feature?
Yes, it has, but this will only function if your watch and phone are both Bluetooth-connected and within range.

- Does Helium DT-102 have Gesture control?
Yes, VISBOD Helium DT-102 comes with a Gesture control that turns on the display when you raise your wrist to look at the screen.

- Can we change the watch face?
Yes, you can change the watch faces from the Wear Pro App. It has dozens of attractive watch faces.

- Can i set the brightness of watch screen?
Yes, you have option to set brightness directly from watch as per your requirements on the scale of 1 to 5

- Does this watch have GPS?
No, Helium DT-102 does not have built-in GPS. But you can view your route map on watch when connected with app.

- Can i set alarm in my watch?
Yes you can.

- Can i set timer and use stop-watch?
Yes, you can.

- Does it have an always-on screen feature?
No, Helium DT-102 does not have an always-on screen feature but it has stand-by screen mode.

Can i dial calls directly from Helium DT-102?
Yes, you can dial call directly from watch without even taking out phone from your pocket. This will only work if your phone and watch both are connected together via bluetooth.

Is there a microphone and speaker in watch?
Yes Helium DT-102 comes with loud speaker on back side of dial and microphone on leftside of dial.

How to receive or reject calls on watch?
When someone will call you, you will have option to receive or reject calls on your watch screen.

Why i'm unable to make and receive calls?
Please make sure your watch and phone both are connected together via Bluetooth and within the range.

- How to measure my Heart Beat rate through Visbod Helium DT-102?
Through specialized feature of heart rate monitor you can trac your heart beat anytime anywhere from your watch by just single tap without any bluetooth connection.

- Can i measure my Blood-Pressure?
Yes, VISBOD Helium DT-102 is compatible enough to measure your blood-pressure with best accuracy.

- What is SpO2 tracking?
SpO2 monitor measures the oxygen level in your blood

- Can i see how many calories burned?
Yes, Watch will gives you data on daily basis about the calroies you burned, distance traveled, and steps took.

- What is the accuracy of heart-rate monitoring?
VISBOD Helium DT-102 comes with HRS3301 sensor which measure your heart-rate, blood pressure and blood oxygen level as best as possible with best accuracy. Although its accuracy is high but still don't take results for medical advices.

- Does it have a Pedometer?
Yes, Visbod Helium DT-102 comes with an in-built pedometer to count your steps and measures distance you traveled.

- Does this watch synchronisethe sleep if the app is not connected?
Yes, it will measure your sleep even if not connected with the app. The data will be synced to the app, once connected. You can also view your daily sleep data on your smartwatch.

Tips to increase accuracy of health measurements?
- Don't shake or move your hand while watch is under-measurement
- Wear your watch on wrist tightly.

What other health features it has?
Drink water reminder, Female Health Assistant, Breath Training

What is the battery capacity?
- 260 mAh battery

What is the approx battery time?
- VISBOD Helium DT-102 lasts upto 20 days on stand-by and upto 7 days on battery usage.

- Time required to charge watch 100%?
Approx 3 to 3.5 hours

- How to charge my watch?
Through magnetic charger you can charge your watch.

How do I check the battery level on my device?
By swiping down screen and from your app you can see your watch battery level.

Through which app i can connect and sync my watch?
- SZOS

What is the bluetooth version of this watch?
Visbod Helium DT-102 comes with 5.0 bluetooth version,

Can i connect my watch with WIFI or Data?
NO

- How does Visbod Helium DT-102 sync data?
Visbod Helium DT-102 syncs data over a Bluetooth connection with Wear Pro app.

Is it compatible with iOS?
Yes Helium DT-102 is compatible with both Android and iOS

- What is the time limit to execute a return?
After order receiving you have 3 days window to execute a return request.

- What are the requirements to be eligible for Return?
Incase if the product is not working properly or if you received a damaged product, you can return it. However, to be eligible for a return, you need to provide a video clip of the package opening, and the product must be unused and in the same condition with its original packaging as you received it.

- How can i return my product?
Email us on support@visbod.com or contact us through Facebook page for returning product.

- Should i have to go somewhere for returning product?
We want to give convininece to our customers. So incase f you want to return your product we will pick product from you through our courier service rider.

- What is the return policy?
Please check this page to view our return policy "Return Policy"

- How will i get my refund?
After approving your return request and succesfully receiving product you will get your refund in your bank account or easy paisa.