Let customers speak for us
FAQ's
About Product
- Does NEBULA SK-12 Plus have a full touch screen display?
Yes, it features 1.3" Full Touch IPS Display with 320 x 320 resolution
- Is NEBULA SK-12 Plus Waterproof?
Yes, Its IP-68 Waterproof Watch
- Can I take a photo with my watch?
Yes, our watch comes with Camera Capture Button Funtion
- Is there a phone tracking feature?
Yes, it has, but this will only function if your watch and phone are both Bluetooth-connected and within range.
- Does Nebula SK-12 Plus have Gesture control?
Yes, VISBOD Nebula SK-12 Plus comes with a Gesture control that turns on the display when you raise your wrist to look at the screen.
- Can we change the watch face?
Yes, you can change the watch faces from the SZOS App. It has dozens of attractive watch faces.
- Can i set the brightness of watch screen?
Yes, you have option to set brightness directly from watch as per your requirements on the scale of 1 to 5
- Does this watch have GPS?
No, Nebula SK-12 Plus does not have GPS.
- Can i set alarm in my watch?
Yes you can.
- Can i set timer and use stop-watch?
Yes, you can.
- Does it have an always-on screen feature?
Yes, Nebula SK-12 Plus does have an always-on screen feature.
Bluetooth Calling
Can i dial calls directly from Nebula SK-12 Plus?
Yes, you can dial call directly from watch without even taking out phone from your pocket. This will only work if your phone and watch both are connected together via bluetooth.
Is there a microphone and speaker in watch?
Yes NEBULA SK-12 Plus comes with loud speaker on back side of dial and microphone on leftside of dial.
How to receive or reject calls on watch?
When someone will call you, you will have option to receive or reject calls on your watch screen.
Why i'm unable to make and receive calls?
Please make sure your watch and phone both are connected together via Bluetooth and within the range.
Health Features
- How to measure my Heart Beat rate through Visbod Nebula SK-12 Plus?
Through specialized feauture of heart rate monitor you can trac your heart beat anytime anywhere from your watch by just single tap without any bluetooth connection.
- Can i measure my Blood-Pressure?
Yes, VISBOD Nebula SK-12 Plus is compatible enough to measure your blood-pressure with best accuracy.
- What is SpO2 tracking?
SpO2 monitor measures the oxygen level in your blood
- Can i see how many calories burned?
Yes, Watch will gives you data on daily basis about the calroies you burned, distance traveled, and steps took.
- What is the accuracy of heart-rate monitoring?
VISBOD Nebula SK-12 Plus comes with HRS3301 sensor which measure your heart-rate, blood pressure and blood oxygen level as best as possible with best accuracy. Although its accuracy is high but still don't take results for medical advices.
- Does it have a Pedometer?
Yes, Visbod Nebula SK-12 Plus comes with an in-built pedometer to count your steps and measures distance you traveled.
- Does this watch synchronisethe sleep if the app is not connected?
Yes, it will measure your sleep even if not connected with the app. The data will be synced to the app, once connected. You can also view your daily sleep data on your smartwatch.
Tips to increase accuracy of health measurements?
- Don't shake or move your hand while watch is under-measurement
- Wear your watch on wrist tightly.
Battery and Charging
What is the battery capacity?
- 290 mAh battery
What is the approx battery time?
- VISBOD Nebula SK-12 PLus lasts upto 8 days on stand-by and 3 to 4 days on battery usage.
- Time required to charge watch 100%?
Approx 3 to 3.5 hours
- How to charge my watch?
Through magnetic charger you can charge your watch.
How do I check the battery level on my device?
Through some selected dials, swipe-down screen and from your app you can see your watch battery level.
Apps and Connectivity
Through which app i can connect and sync my watch?
- SZOS
What is the bluetooth version of this watch?
Visbod Nebula SK-12 Plus comes with 5.1 bluetooth version,
Can i connect my watch with WIFI or Data?
NO
- How does Visbod Nebula SK-12 sync data?
Visbod Nebula SK-12 Plus syncs data over a Bluetooth connection with SZOS app.
Is it compatible with iOS?
Yes Nebula SK-12Plus is compatible with both Android and iOS
Return and Warrenty
- What is the time limit to execute a return?
After order receiving you have 3 days window to execute a return request.
- What are the requirements to be eligible for Return?
Incase if the product is not working properly or if you received a damaged product, you can return it. However, to be eligible for a return, you need to provide a video clip of the package opening, and the product must be unused and in the same condition with its original packaging as you received it.
- How can i return my product?
Email us on support@visbod.com or contact us through Facebook page for returning product.
- Should i have to go somewhere for returning product?
We want to give convininece to our customers. So incase f you want to return your product we will pick product from you through our courier service rider.
- What is the return policy?
Please check this page to view our return policy "Return Policy"
- How will i get my refund?
After approving your return request and succesfully receiving product you will get your refund in your bank account or easy paisa.